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F.A.Q

Orders are processed within 1-3 business days. Delivery times: • Germany: 4-8 business days • EU & Switzerland: 4-8 business days • International: 5-10 business days Once your order is shipped, you'll receive a tracking number via email.
• Germany: 5€ • EU & CH: 6.50€ - 8.00€ (depending on country) • International: 13€ Shipping is free on selected promotions - stay updated via Instagram or newsletter.
Yes. We offer a 14-day return period. The item must be unworn, in its original packaging, with all tags attached. To start a return, contact us at: info@bravehearts.email Customers must cover return shipping costs. If you do not cover the return shipping, a 15% fee will be deducted from your refund.
We currently don't offer direct exchanges. Please return the item and place a new order once your return is accepted.
Please contact us immediately at info@bravehearts.email with your order number and a photo of the issue. We'll make it right.
We recommend checking our Size Guide on each product page. If you're between sizes, we suggest sizing up for a more relaxed fit.
Yes. Most of our pieces are designed to be unisex and suitable for all genders. Check product descriptions for fit guidance.
Brave Hearts is proudly based in Bremen, Germany. We ship worldwide from here.
Yes - you can cancel or modify your order within 24 hours of placing it. After that, the order may already be processed or shipped. If you're unsure, contact us immediately at info@bravehearts.email - we'll do our best to assist you.
Some popular items may be restocked. Follow us on Instagram @braveheartsclo or subscribe to our newsletter to stay updated.